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The Facts about Ecommerce

Unauthorized Dealer Warning

Our Policy

Boston Acoustics audio products are sold worldwide only by authorized dealers. Our carefully selected dealers are fully trained to demonstrate and service all of our products. In addition, Boston Acoustics provides a manufacturers warranty to all Boston products sold by authorized dealers.

Boston Acoustics does not sell its products direct to the consumer except for the Recepter™ Radio.

Boston Acoustics does not authorize mail order or online sale of its Home, Car, and Built-In products, except for the Recepter™ Radio.

Buyer Beware
There are some dealers who resell our products that are not authorized to do so. Some of these dealers run advertisements in the back of magazines or sell online via the Internet. The goods they sell are, in most cases, acquired via unauthorized practices. Often these goods are damaged, defective, or used. Most unauthorized dealers do not offer any service after the sale. Also, some of these dealers change their name and location to avoid responsibility for any problems, which may have occurred after the sale. Products sold by an unauthorized dealer are not entitled to Boston's warranty. Boston Acoustics is actively pursuing unauthorized dealers to stop them from selling our products.

Trust
Since 1979, we have provided our customers with high-quality products at the best possible prices. We have gained much of our reputation as an established audio systems manufacturer simply by not allowing anything but the highest quality products to leave our factory doors. Also, we want you to receive the best possible service during and after the sale. Only an authorized Boston dealer or manufacturer can give you the personalized service you deserve.